New York

Terms of Service

1. All services offered through this website are meant for legal use only. Any services available via this website are void where prohibited by law. Any liabilities related to the use of the information obtained through this website remain with the ordering party.

2. The providers of the services offered through this website strongly discourage ordering services and/or using the information obtained through this website for purposes such as harassment or violation of personal privacy. An example of such an action would be repeated ordering of searches concerning one person or one address. Such orders may be refused.

3. Anyone intending to make use of the services offered through this website is hereby requested to read and these Terms of Service prior to the use of the services. Placing an order for one or more services expresses explicit consent of the client with these Terms of Service and additional provisions listed under Frequently Asked Questions on this website. Any additional questions should asked via our Contact Form. These Terms of Service are subject to change.

4. The provider of the information services offered via this website will make every effort to assure the completeness and accuracy of the information provided. Nevertheless, it has to be understood that the provider cannot and will not assume any liability for incompleteness or inaccuracy of the information provided, or for any consequences of any use of such information by the customer. Where services cannot be provided, the customer will receive full refund.

5. It has to be noted that both positive and negative results of conducted searches are considered valid results, and no refund will be issued. (An example of a positive result is the name and address to which the submitted cellular number is billed. An example of a negative result is the finding that no phone lines are associated with the researched address. Both kinds of results justify full payment for the search.)

6. Results of searches are usually available within three business days from the day when both the order and payment were received. In case search results could not be provided within seven business days of the day when both the order and payment were received, a full refund may be requested by the customer. Payments not made by credit card will be refunded by check.

7. Once the customer has submitted his/her payment through 2CheckOut or PayPal, any requests for cancellation will be subject to the full fee for the ordered service.

8. Where the customer's contact information is received incomplete or incorrect, search results may be undeliverable. No refund will be issued for such undeliverable services. Cutomers are responsible for claiming any service via our Contact Form if not delivered within fourteen days of the date of order and payment. Services unclaimed within thirty days of the date of original request will lapse. No refund will be issued for lapsed services whatsoever.

9. Any dispute or appeal must be made in writing and delivered within thirty days of the original order and payment. By not making a dispute or appeal within the said time period, the client irrevocably waives his/her right or entitlement related to the service, including but not limited to, any refunds. No dispute or appeal will be considered and no refund issued after the aforementioned period.

10. Questions regarding credit card payments and any other inquiries should be directed to us through our Contact Form.